Android Auto is Google’s platform that allows you to use your smartphone’s functionality on your car’s infotainment system. All you need to do to work is install the Android Auto app on your phone and connect your phone to the car via the usb cable. However, sometimes the connection can give errors and not work. So here’s how to troubleshoot the problems that can occur when connecting your smartphone to Android Auto.
Problem: Display Android Auto in full screen without the black bands
- Start Android Auto on your phone.
- Go to Settings.
- Scroll down and tap Version repeatedly to enable developer options.
- Tap the top-right icon and select Developer settings.
- Tap Video Resolution.
- Try changing the settings by choosing Allow up to 720p or Allow up to 1080p.
Problem: Google Play Services connection error
Solution 1: Uninstall and reinstall Google Play Services.
Solution 2: Go to Settings, select Applications and clear data and cache from Google Play Service, Google Music, Google Movies and other Google services.
Solution 3: Reset your phone to factory settings.
Problem: Communication error 12 with Android Auto
Solution: the error is almost certainly caused by the usb cable used to connect the phone to Android Auto, try replacing it with a new one.
Problem: Communication error 8 with Android Auto
Solution: Update Google Play Services and make sure that the date, time and time zone is also updated.
Problem: Communication error 16 with Android Auto
Solution: Delete all clone apps and Google accounts leaving only the main one.